FAQ

Divination and destiny algorithms are fundamentally symbolic interpretations, not scientific predictions. The same question may yield different hexagrams at different times — this embodies the core I Ching concept of "change." Our AI engine is trained on classical texts and extensive historical cases, striving for cultural depth and logical consistency in interpretations, but results are for entertainment reference only. Please do not rely on them as the sole basis for major life decisions.

Currently supports Chinese and English. Click the "🌏 中文" or "🌐 EN" button at the top-right corner of any page to switch. Interpretation content will automatically switch to the interface language.

• Meihua Yijing: Best for quick divination on specific questions (career, wealth, relationships). Cast hexagrams by time or random numbers, focuses on timing judgment.
• Bazi Four Pillars: Best for understanding overall life trajectory. Requires precise birth time and location. Analyzes character, career, marriage, and life direction.
• Ziwei Doushu: Similar to Bazi but different perspective. Uses star placements in 12 palaces to describe life path, with more detail on annual variations.
• Western Astrology: Western horoscope system. Good for character analysis and relationship compatibility. Requires precise birth time and location.
• Transit Forecasting: For analyzing trends over a future period. Must be used on top of an existing natal chart (Bazi / Ziwei / Astrology).

There is no difference in interpretation quality. Free and paid versions use the exact same AI engine and algorithms. Paid membership mainly provides more interpretation quota and deep reports, not a difference in core interpretation quality. We insist on not making core interpretation capabilities behind a paywall.

Your sensitive personal information is stored with AES-256-GCM authenticated encryption, with keys derived via PBKDF2-HMAC-SHA256 (100,000 iterations). Even if the database file is accidentally leaked, your personal information remains cryptographically protected without your encryption key.

Information we collect is used solely for providing services. We will not sell, rent, or share your personal data with any third party. See Privacy Policy for details.

Question texts are temporarily used to generate the current interpretation and are not permanently linked to your identity. For non-logged-in users, question records are not linked to any personal identifier. For logged-in users, question records are only used to provide history review functionality, and you can delete history records at any time in your account settings.

This platform uses localStorage (local storage) to save your usage history and interface preferences (such as language selection). This data is stored only in your local browser and will not be uploaded to our servers. We do not use cross-site tracking cookies.

Free tier users get 3 free divination interpretations per day. After exceeding the quota, you need to wait until the next day for reset, or upgrade to a paid membership for more quota. Free tier can view basic interpretation reports, but deep reports and share cards are only available to paid members.

You can cancel auto-renewal at any time via the customer portal link in your payment confirmation email. After cancellation, you still enjoy all membership benefits for the remainder of the current subscription period; no further charges will be made in the next cycle.

You can also contact [email protected] for assistance with cancellation.

• Within 7 days: No-reason full refund.
• Over 7 days but within 14 days: Pro-rated refund based on remaining days.
• Over 14 days: Generally no refund, special cases can be negotiated with customer service.

The following situations are not subject to the 7-day limit and can apply for refund at any time: platform service outage for over 24 hours, erroneous charge, subscription features not matching the description.

See Payment & Refund Rules for details.

• International Credit Card: Secure payment via Stripe, supports Visa, Mastercard, AmEx, etc. ($9.90/month).
• WeChat Pay / Alipay: Scan QR code to pay, RMB ¥69/month. Send payment voucher to activate (activated within 1-2 business days).

AI interpretation typically takes 5-15 seconds. If there is no response after 30 seconds, it may be:

• Unstable network connection — please check your network and retry;
• AI service is temporarily busy — please wait a moment and try again;
• Browser version is too old — we recommend using the latest version of Chrome, Edge, or Safari.

If the problem persists, please contact [email protected].

Yes, the more precise the birth time, the more accurate the interpretation. Bazi uses the "Hour Pillar" — a difference of one hour may lead to a different hour pillar, affecting the overall analysis.

If you don't know your exact birth time, you can:

• Ask your parents or check your birth certificate;
• Use approximate time periods like "morning/afternoon/night" — the system will give interpretations for the corresponding two-hour period (accuracy will be lower);
• Try different two-hour periods and compare the interpretations to find the one that best matches your situation.

Yes. AI Shengshou is a browser-based web platform that requires no download or installation. Simply visit aishengshou.com in any browser on your phone, tablet, or computer to use it. Membership benefits are tied to your account — logging into the same account on multiple devices gives you the same membership privileges.

You can contact us through:

• Contact email: [email protected]

Typically replied within 24 hours on business days; may be delayed to the next business day on holidays.